Can’t believe I’m doing this, but I must give kudos to United for the flights yesterday (today?). We were delayed over 2 hours leaving SFO due to weather on the east coast, so we arrived late for our connection in Newark. United was continually updating us on the flight status while we waited at SFO thru phone calls and e-mails. Then when we arrived in Newark, they had staff there to get us onto a cart where they whisked us off to our gate while the plane waited. More staff at the gate to make sure we got aboard. And our luggage made it to Lisbon with us. All in all, some excellent service from United yesterday. Obrigado!
Treated like the rock stars you are!!!